Oracle's platform for building conversational AI interfaces and chatbots. Like having the tools to create intelligent customer service representatives.
Telecom companies use Digital Assistant to help customers check their bills and upgrade services through natural conversation.
All four are managed platforms for building conversational interfaces (chatbots/voice bots). They typically provide intent detection, entity extraction, dialog management, channel integrations (web/mobile/contact center), and hooks to call backend APIs. Oracle Digital Assistant is Oracle’s offering and is often used with Oracle SaaS and OCI services; Amazon Lex, Azure AI Bot Service, and Dialogflow are the closest equivalents on their respective clouds.