Oracle's conversational AI platform for building chatbots and virtual assistants with built-in conversation flow management and multi-channel support. Unlike competitors, it includes all-in-one conversation orchestration without requiring separate workflow services.
An enterprise uses Oracle Digital Assistant to create an employee HR chatbot that handles time-off requests, benefits questions, and expense submissions through Slack and Microsoft Teams.
All four are managed platforms for building conversational bots. Oracle Digital Assistant (ODA) emphasizes end-to-end conversation design and orchestration (dialog flows, skills, channels, and integrations) in one product, while AWS/Azure/GCP commonly pair their bot engines with additional services (e.g., contact center, workflow/orchestration, or integration services) for full solutions.